Shipping & Delivery Policy
At Dinky Art, we are dedicated to delivering your cherished artworks promptly and securely. Below are the details of our shipping and delivery processes:
Free Worldwide Shipping
We are pleased to offer free worldwide shipping on all our products for a limited time. Depending on your location, we will ship your order via reliable courier services such as UPS or EMS to ensure timely and safe delivery.
Delivery Times
- In-Stock Artwork: Items that are available in our inventory will be delivered within 2-5 working days worldwide, depending on your location and the time the order is placed.
- Made-to-Order Reproductions: Our reproductions are crafted upon order and typically delivered within 10-21 days.
- Original Custom Artworks: Custom pieces will be delivered worldwide within 7-10 days after the order is placed.
All deliveries are made between 9 AM and 5 PM, Monday through Saturday, and require a signature upon receipt. If you anticipate being unavailable, please leave a signed note authorizing the courier to leave the parcel with a neighbor or in a secure location.
Order Updates
We will keep you informed about the progress of your order via email and through your online account. If you have a specific deadline or wish to check the status of your order, please contact us at info@dinkyartstudio.com.
Packaging
Each artwork is carefully covered in protective material and rolled into courier-approved packaging to ensure it arrives in pristine condition.
Insurance
All shipments are fully insured against loss or damage. In the unlikely event that your artwork is lost or arrives damaged, please retain all packaging and notify us within 24 hours of delivery. For weekend deliveries, you may leave a message on our answering service or email us at [Your Email Address].
Contact Us
If you have any questions or require further assistance regarding our shipping and delivery policy, please reach out to us at:
- Email: info@dinkyartstudio.com
- Phone/WhatsApp: +66.86.323.9768
- Mailing Address: 15/25 Sukhumvit 43, Klongton Nua, Wattana, Bangkok 10110
- Registered Address: Glypt co., ltd 171/51 Ladprao 80 (Soi Jantima), Wangtonglang, Wangtonglang District, Bangkok, Thailand 10310